Privacy Policy

Effective Date: July 1, 2026

The Retreat on Lake Pend Oreille ("The Retreat," "we," "our," or "us") respects your privacy and is committed to protecting the personal information you share with us.

This Privacy Policy explains what information we collect through our website, how we use it, and the choices available to you.

Information We Collect

We may collect information that you voluntarily provide, including:

  • Name

  • Email address

  • Phone number

  • Organization or company name

  • Event details or inquiry information

  • Any other information you choose to provide through our inquiry forms or email correspondence

We also automatically collect certain technical information when you visit our website, including:

  • IP address

  • Browser type

  • Device information

  • Pages viewed

  • Referring website

  • Date and time of your visit

  • General website usage information collected through cookies and analytics tools

How We Use Your Information

We use your information to:

  • Respond to inquiries

  • Provide information about our retreat property and services

  • Communicate regarding potential bookings or events

  • Improve our website and visitor experience

  • Monitor website performance and security

  • Comply with applicable legal obligations

We do not sell your personal information.

Cookies and Analytics

Our website may use cookies and similar technologies to improve functionality and understand how visitors use our website.

We may use third-party analytics services, such as Google Analytics, to help us understand website traffic and usage patterns. These services may collect information about your visit through cookies or similar technologies.

Most web browsers allow you to manage or disable cookies through your browser settings.

Third-Party Services

Our website may include links to third-party websites or services, including:

  • Google Maps

  • Social media platforms

  • Email marketing providers

  • Booking or scheduling services

We are not responsible for the privacy practices or content of third-party websites. We encourage you to review their privacy policies before providing personal information.

Email Communications

If you choose to subscribe to our email updates or newsletter, you may receive occasional communications from us. You may unsubscribe at any time using the unsubscribe link included in our emails.

How We Protect Information

We use reasonable administrative, technical, and physical safeguards designed to help protect personal information from unauthorized access, disclosure, alteration, or destruction.

However, no method of electronic transmission or internet storage is completely secure, and we cannot guarantee absolute security.

Information Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

Children's Privacy

Our website is not directed toward children under the age of 13, and we do not knowingly collect personal information from children.

Your Choices

You may contact us at any time to:

  • Request access to personal information we have about you

  • Request corrections to your information

  • Request deletion of your information, where applicable

  • Ask questions about how your information is used

We will respond in accordance with applicable law.

Changes to This Policy

We may update this Privacy Policy from time to time. Any revisions will be posted on this page with an updated Effective Date.

Contact Us

If you have questions regarding this Privacy Policy or our privacy practices, please contact us through the contact information provided on this website.